NO courier fee within NZ, until the end of December 2016 – Merry Christmas cheers Louise
Qwerky Home uses Pass the Parcel. A signature is required for delivery. If you are not going to be at the delivery address when the courier calls, you may use the ‘special instructions’ field when you order and let us know where you would like the parcel to be left. We take no responsibility for parcels that you elect to have ‘left’ at a property and not signed for.
Qwerky Home charges a fee of $6.00 for New Zealand wide postage (excluding rural delivery addresses) of purchases up to the value of $100.00.
Orders are sent the next business day (at the latest) after your payment is received. We will contact you should there be any problems or possible delays. We do not have a courier pick-up on Saturdays.
Free shipping for all orders over $100 New Zealand wide.
International Shipping – we love to send parcels overseas. Please email firstname.lastname@example.org with details of the item/s you would like and the destination and will give you a quote for international shipping.
Exchanges and refunds
Qwerky Home will exchange an item if you change your mind. The item needs to be unopened, unused, in its packaging and in saleable condition. We will not refund postage costs for the initial delivery or return of the item. Please email us at email@example.com within 14 days of your order being placed.
We will refund the purchase cost if an item is faulty. Please contact us promptly at firstname.lastname@example.org